
Oliver Geldner
Oliver has almost 30 years of experience in hospitality management, marketing and distribution.
He is an expert in E-Commerce, Digital Marketing, Distribution and Profit Management.
See his LinkedIn profile
Digital Marketing
DM03
In this Digital Marketing Course we will focus on the benefits, strategies and applications for marketing your hotel online. We will analyse online marketing activities by differentiating focus, purpose and results, using customer journey cases and data reviews. During the course we will also go through the practical implementation of a PPC Campaign, and how changes in the Ranking Algorithms, Metasearch and PPC Programs are affecting Distribution Strategies. This course also includes an introduction to the most important Social Media Channels and how Social Media is used in the Hotel Industry. We explore the most used Social Media Platform and form a strategy for your facility.
Dates
Wednesday 24th of May 2017 in Stockholm
Wednesday 31st of May 2017 in Amsterdam
Agenda
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Introduction to Digital Marketing
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Past, Present and Future in Online Sales
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Turning visitors into bookers on your Website (Conversion)
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Search Engine Optimisation (SEO) explained
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Shaping a successful digital marketing campaign
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Google Analytics and Keyword Plans
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Email Marketing and Customer Relationship Management
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Introduction to Social Media, which will be working with?
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What is Community Management and why should I know this?
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Storytelling in Social Media
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Social media in practice
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Defining Social media and various Social Media Platforms
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To implement a Social Media Program
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Effective and interesting Storytelling in practice
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Integrating Social Media in your on-line and off-line distribution strategy
Subjects to be discussed
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Finding a focus for your online activities
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Google, algorithms and effects of good content on Google rankings
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Strategy and implementation
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Analysis and Reporting
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Setting objectives and monitoring
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Creating PPC campaigns and its practical handling
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Conversion and optimization of websites
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Turn visitors into bookers
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The true value of content
Target Audience
The course is for anyone who wants to use digital marketing on a commercial and strategic manner, and understand how they work.
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Revenue Managers
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Sales & Marketing Manager
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General Managers and Hotel Managers
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Group Sales Department
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Commercial Managers
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The desk managers and receptionists
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Reservation Managers and reservation staff
Cost
€276,50 (Non Refundable) including course material, coffee breaks and lunch. VAT (if any) is not included.
Course leader
This course is led in English by Oliver Geldner